Korean spell check error

Technical Support
1

error

Hello.

There is an error on Xbench Korean spellcheck.
The spellcheck is good on the 1st check.
But there is error message like the screenshot on 2nd check.
I have to close Xbench and restart to spellcheck.

How to solve this?

Thanks,
Seonho.

2

If you go to Tools->Spell-checking Dictionaries which build number do you get for Korean?

Also, which Xbench 3.0 build do you have (in Help->About?

Finally, which version of Windows do you have? In a Command Prompt, type the ver command. For example:

C:\Users\itsme>ver

Microsoft Windows [Version 6.3.9600]
3

Hello,

My information is here.

  • Spell-checking dictionaries Build number is 6
  • Xbench 3.0 Build 1444 64-bit edition
  • Windows 10.0.17134.471

Thanks,
Seonho.

4

Hello, Seonho:

We have not been able to reproduce this issue in the following environment:

  • Xbench 3.0 build 1444 64-bit edition
  • Spell-checking dictionary: Korean, build 6
  • Microsoft Windows [Version 10.0.17763.134] (a most recent build of Windows 10)

If this issue systematically happens after some specifics steps by checking a specific file, please contact support to submit a bug, specifying the steps necessary to reproduce this issue together with a sample file.

Regards,
Oscar.

5

Hi Seonho,

If this issue stills occurs, please try the following:

  1. Uninstall Xbench 3.0 from the Windows Control Panel.
  2. Restart your computer.
  3. Go to the Xbench installation folder (e.g. typically C:\Program files\ApSIC\Xbench).
  4. Delete all remaining files on that folder.
  5. Download and install Xbench 3.0 from https://www.xbench.net/index.php/download.
  6. In Xbench, go to Tools > Spell-Checking Dictionaries to install any dictionary.
  7. QA and spell-check any bilingual file (memoQ, Studio, etc.).

Does this error still occur?

Regards,
Oscar.