Xbench reporting some confirmed segments in a file as Untranslated, but they are

Hi, I’m having trouble doing QA with Xbench on a Polyglot (Google) file. Xbench reports most segments as untranslated. Only a few he can see as translated. It’s a “.xml.sdlxxliff.xliff” file and this has been frequent. This has been preventing me from using Xbench with the files in Polyglot, but now I really need to. Can someone help me? Thanks.
Can’t publish the screenshot here.