# Xbench can't download files from Polyglot successfully

**URL:** <https://forum.xbench.net/t/xbench-cant-download-files-from-polyglot-successfully/821>\
**Category:** Technical Support\
**Created:** [August 26, 2021, 11:30pm UTC](https://forum.xbench.net/t/xbench-cant-download-files-from-polyglot-successfully/821 "2021-08-26T23:30:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![wangximin](https://avatars.discourse-cdn.com/v4/letter/w/ec9cab/32.png) [@wangximin](https://forum.xbench.net/u/wangximin)\
**Post date:** [August 26, 2021, 11:30pm UTC](https://forum.xbench.net/t/xbench-cant-download-files-from-polyglot-successfully/821/1 "2021-08-26T23:30:52Z")

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Dear, we find that we only get a 1KB file in size when using Xbench to download files (greater than 1KB in size) from Polyglot. Please help to check.

Thanks in advance!

 ![QQ图片20210827073011](https://canada1.discourse-cdn.com/flex035/uploads/xbench/original/1X/f73ac211791d27ce747c2de6c045bf92dda6b417.png)

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**Author:** ![wangximin](https://avatars.discourse-cdn.com/v4/letter/w/ec9cab/32.png) [@wangximin](https://forum.xbench.net/u/wangximin)\
**Post date:** [August 27, 2021, 2:11pm UTC](https://forum.xbench.net/t/xbench-cant-download-files-from-polyglot-successfully/821/2 "2021-08-27T14:11:52Z")

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Sorry, A plugin named Search Bar would conflict with Xbench Plugin, I have removed Search Bar, and the download works successfully. Sorry for any confusion!