# Invalid Pointer Operation Error

**URL:** <https://forum.xbench.net/t/invalid-pointer-operation-error/200>\
**Category:** Technical Support\
**Created:** [November 24, 2016, 3:48am UTC](https://forum.xbench.net/t/invalid-pointer-operation-error/200 "2016-11-24T03:48:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Juan\_Nuno](https://avatars.discourse-cdn.com/v4/letter/j/7993a0/32.png) [@Juan\_Nuno](https://forum.xbench.net/u/Juan_Nuno)\
**Post date:** [November 24, 2016, 3:48am UTC](https://forum.xbench.net/t/invalid-pointer-operation-error/200/1 "2016-11-24T03:48:33Z")

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Hi,

I am receiving the error “Invalid Pointer Operation” from time to time when I need to refresh the files in the project. That Happens both when using Xbench from Trados or Using Xbench Stand Alone. Every time that happens I am forced to close Xbench and re-start again.

Can you let me know how to fix it.

Regards.

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<div class="post-metadata">

**Author:** ![omartin](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.xbench.net/omartin/32/82_2.png) [@omartin](https://forum.xbench.net/u/omartin)\
**Post date:** [November 24, 2016, 12:01pm UTC](https://forum.xbench.net/t/invalid-pointer-operation-error/200/2 "2016-11-24T12:01:40Z")

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Hi Juan,

Could you submit a bug report at [http://www.xbench.net/index.php/support/submit-bug](http://www.xbench.net/index.php/support/submit-bug)?

Please provide all possible information:

1. Does it happen with the same file format?
2. If possible, send us the .xbp file so that we can have a look.
3. Does it occur systematically if you follow some steps?

Regards,  
Oscar.