# Technical Support **URL:** https://forum.xbench.net/c/technical-support/6.md?page=1 [Latest](https://forum.xbench.net/latest.md) · [Categories](https://forum.xbench.net/categories.md) **Page:** 2 --- ## [QA error message when loading TM](https://forum.xbench.net/t/qa-error-message-when-loading-tm/1267)
**Author:** [@kristy1247](https://forum.xbench.net/u/kristy1247)\ **Replies:** 1\ **Last updated:** [February 20, 2025, 8:37am UTC](https://forum.xbench.net/t/qa-error-message-when-loading-tm/1267 "2025-02-20T08:37:57Z")
Hi. Xbench has been a big help! Lately, when I’m running QA on Trados Studio, the status bar turns to red and this error message pops up: No segments found in glossary, which is not defined as “ongoing translation”. On… --- ## [How to Run QA on Multiple ApSIC Xbench Package File (.xbpkg) Together?](https://forum.xbench.net/t/how-to-run-qa-on-multiple-apsic-xbench-package-file-xbpkg-together/1204)
**Author:** [@nabil\_bakri](https://forum.xbench.net/u/nabil_bakri)\ **Replies:** 3\ **Last updated:** [February 19, 2025, 4:13pm UTC](https://forum.xbench.net/t/how-to-run-qa-on-multiple-apsic-xbench-package-file-xbpkg-together/1204 "2025-02-19T16:13:06Z")
I received translation request using XTM with integrated XBench QA option. When we select “Open XBench”, XTM will download the ApSIC Xbench Package File (.xbpkg). I can open the xbpkg file directly and it will automatica… --- ## [Searching with \< \> and PowerSearch goes beyond the word behaving like PowerSearch does](https://forum.xbench.net/t/searching-with-and-powersearch-goes-beyond-the-word-behaving-like-powersearch-does/1263)
**Author:** [@Burim](https://forum.xbench.net/u/Burim)\ **Replies:** 2\ **Last updated:** [February 10, 2025, 7:59pm UTC](https://forum.xbench.net/t/searching-with-and-powersearch-goes-beyond-the-word-behaving-like-powersearch-does/1263 "2025-02-10T19:59:57Z")
Hi, for creating a table with all segments and marking terminology I use a regex like this and PowerSearch. Source: \ Target: \<Отрабо\[:letter:\]{0,7}\> \<въз\[:letter:\]{0,7}\> or -“xxx” This sho… --- ## [Reported as not translated, but all segments are confirmed](https://forum.xbench.net/t/reported-as-not-translated-but-all-segments-are-confirmed/1248)
**Author:** [@jixich93](https://forum.xbench.net/u/jixich93)\ **Replies:** 0\ **Last updated:** [December 30, 2024, 6:27am UTC](https://forum.xbench.net/t/reported-as-not-translated-but-all-segments-are-confirmed/1248 "2024-12-30T06:27:33Z")
As you can see in my 3 images. All segments are translated, but xbench reported as not ttranslated. --- ## [Invalid Pointer Operation Error](https://forum.xbench.net/t/invalid-pointer-operation-error/200)
**Author:** [@Juan\_Nuno](https://forum.xbench.net/u/Juan_Nuno)\ **Replies:** 1\ **Last updated:** [November 24, 2016, 12:01pm UTC](https://forum.xbench.net/t/invalid-pointer-operation-error/200 "2016-11-24T12:01:40Z")
Hi, I am receiving the error "Invalid Pointer Operation" from time to time when I need to refresh the files in the project. That Happens both when using Xbench from Trados or Using Xbench Stand Alone. Every time that h… --- ## [Regular expression not support](https://forum.xbench.net/t/regular-expression-not-support/1222)
**Author:** [@Aaron](https://forum.xbench.net/u/Aaron)\ **Replies:** 1\ **Last updated:** [November 4, 2024, 10:55pm UTC](https://forum.xbench.net/t/regular-expression-not-support/1222 "2024-11-04T22:55:47Z")
Hi Team, The reg provided by the tech team %\\d+$s|${{(\\w+)}}|${\\w+} to match %2$s ${1} ${2} ${airportName} ${cityNameName} ${{1}} ${{2}} ${{3}} Which was not working for Xbench checklist, the error says “Incom… --- ## [Can't find plural for QA check](https://forum.xbench.net/t/cant-find-plural-for-qa-check/876)
**Author:** [@vx20026](https://forum.xbench.net/u/vx20026)\ **Replies:** 3\ **Last updated:** [October 8, 2024, 1:42pm UTC](https://forum.xbench.net/t/cant-find-plural-for-qa-check/876 "2024-10-08T13:42:57Z")
We expect turning off this option could avoid “Match Whole Words” However, when we made the following keyterm list, we couldn’t check plural form. Keyterm list: English: risen god French: dieu ressuscité We’d lik… --- ## [Xbench ignores strings in a tab delimeted file if they start from a double straight quote](https://forum.xbench.net/t/xbench-ignores-strings-in-a-tab-delimeted-file-if-they-start-from-a-double-straight-quote/1195)
**Author:** [@VL2D](https://forum.xbench.net/u/VL2D)\ **Replies:** 2\ **Last updated:** [September 27, 2024, 2:11pm UTC](https://forum.xbench.net/t/xbench-ignores-strings-in-a-tab-delimeted-file-if-they-start-from-a-double-straight-quote/1195 "2024-09-27T14:11:02Z")
I have a .txt tab-delimeted file created by copying and pasting a text from two columns in an Excel file. I spotted that if the source part of a string starts from " (double straight quote), but does not have it in the e… --- ## [Regular expression not work in Xbench](https://forum.xbench.net/t/regular-expression-not-work-in-xbench/1208)
**Author:** [@HunterYang628](https://forum.xbench.net/u/HunterYang628)\ **Replies:** 1\ **Last updated:** [September 27, 2024, 1:31pm UTC](https://forum.xbench.net/t/regular-expression-not-work-in-xbench/1208 "2024-09-27T13:31:42Z")
I’m a licensed xbench user (hyang@acclaro.com). However, a regular expression that works in other tools doesn’t work in xbench. Would you check it for me? Source: (?i)(\\b(not|no)\\b)|(n\[‘’\]t\\b) Target: (?i)(?m)^((?!(?i)… --- ## [No response for "Check Ongoing Translation" with xliff files](https://forum.xbench.net/t/no-response-for-check-ongoing-translation-with-xliff-files/1194)
**Author:** [@Hsin\_Yu\_Lin](https://forum.xbench.net/u/Hsin_Yu_Lin)\ **Replies:** 0\ **Last updated:** [September 3, 2024, 7:35am UTC](https://forum.xbench.net/t/no-response-for-check-ongoing-translation-with-xliff-files/1194 "2024-09-03T07:35:46Z")
After adding the xliff files downloaded from XTM (offline translation download with populating target with source setting checked) to the project properties and clicking the “Check Ongoing Translation” button on QA tab, … --- ## [Xbench's Regex Matching Limitations](https://forum.xbench.net/t/xbenchs-regex-matching-limitations/1177)
**Author:** [@jixich93](https://forum.xbench.net/u/jixich93)\ **Replies:** 5\ **Last updated:** [July 31, 2024, 5:38pm UTC](https://forum.xbench.net/t/xbenchs-regex-matching-limitations/1177 "2024-07-31T17:38:07Z")
Hi team As far as I know, Xbench has some limitations when there are multiple matches of a Regex. for example, Any text Regex, something else Regex, end. Xbench will match the first Regex and stop matching, causing t… --- ## [How to exclude Target segments that are the same as Source](https://forum.xbench.net/t/how-to-exclude-target-segments-that-are-the-same-as-source/1172)
**Author:** [@Keroripop](https://forum.xbench.net/u/Keroripop)\ **Replies:** 2\ **Last updated:** [July 10, 2024, 4:26am UTC](https://forum.xbench.net/t/how-to-exclude-target-segments-that-are-the-same-as-source/1172 "2024-07-10T04:26:15Z")
Can I exclude target segments that are the same as Source? I think it will be very helpful in order to reduce time handling any files that include a lot of strings that should be the same as Source because in this case,… --- ## [Looking for suggestions on automating repetitive tasks](https://forum.xbench.net/t/looking-for-suggestions-on-automating-repetitive-tasks/1117)
**Author:** [@Huang\_William](https://forum.xbench.net/u/Huang_William)\ **Replies:** 1\ **Last updated:** [July 3, 2024, 7:45am UTC](https://forum.xbench.net/t/looking-for-suggestions-on-automating-repetitive-tasks/1117 "2024-07-03T07:45:25Z")
Hi, I have a workflow that looked like follows and am wordering about the possibility of automating the workflow, just wondering if you can provide any suggestions or directions on implemeting this. Load Trados Studio… --- ## [How to use Xbench on Phrase with macOS](https://forum.xbench.net/t/how-to-use-xbench-on-phrase-with-macos/1135)
**Author:** [@Pine\_Tree](https://forum.xbench.net/u/Pine_Tree)\ **Replies:** 1\ **Last updated:** [July 3, 2024, 7:34am UTC](https://forum.xbench.net/t/how-to-use-xbench-on-phrase-with-macos/1135 "2024-07-03T07:34:40Z")
Hi! I’m new here, and I would like to ask you guys how to run Xbench on Phrase. I have several accounts of Phrase for various clients, those account credentials are given by them. The extension is installed in Chrome,… --- ## [How to adjust which file appears first in the results?](https://forum.xbench.net/t/how-to-adjust-which-file-appears-first-in-the-results/856)
**Author:** [@taka](https://forum.xbench.net/u/taka)\ **Replies:** 4\ **Last updated:** [July 2, 2024, 9:15am UTC](https://forum.xbench.net/t/how-to-adjust-which-file-appears-first-in-the-results/856 "2024-07-02T09:15:13Z")
Hello, thanks for all the good support. I use xBench often at work, and it’s very useful to use QA reports to compare old and new versions of a single project (since changes appear as Inconsistency in Target). However,… --- ## [How to validate the key name in the json format over-translated](https://forum.xbench.net/t/how-to-validate-the-key-name-in-the-json-format-over-translated/1163)
**Author:** [@cker](https://forum.xbench.net/u/cker)\ **Replies:** 3\ **Last updated:** [June 5, 2024, 2:04am UTC](https://forum.xbench.net/t/how-to-validate-the-key-name-in-the-json-format-over-translated/1163 "2024-06-05T02:04:13Z")
Source: “Note”: “Lectures are humorous”, Target: “Beachten Sie”: “Vorträge sind Humorvoll”, I want to report out the key name “Note” over-translated as “Beachten Sie”, any idea? Thanks. --- ## [How to check extra space between two Chinese words?](https://forum.xbench.net/t/how-to-check-extra-space-between-two-chinese-words/1119)
**Author:** [@Bob](https://forum.xbench.net/u/Bob)\ **Replies:** 2\ **Last updated:** [June 4, 2024, 10:26pm UTC](https://forum.xbench.net/t/how-to-check-extra-space-between-two-chinese-words/1119 "2024-06-04T22:26:12Z")
For example, 我的 手表，It should be 我的手表 There should be no extra space between 的 and 表. I used \[^\\x00-\\xff\]\[:space:\]\[^\\x00-\\xff\], but can’t find anything. Could you help me solve this issue？ Thanks. --- ## [How to change the order of files that appear in ExportToWord.docx](https://forum.xbench.net/t/how-to-change-the-order-of-files-that-appear-in-exporttoword-docx/1160)
**Author:** [@sseiki](https://forum.xbench.net/u/sseiki)\ **Replies:** 0\ **Last updated:** [May 31, 2024, 6:09am UTC](https://forum.xbench.net/t/how-to-change-the-order-of-files-that-appear-in-exporttoword-docx/1160 "2024-05-31T06:09:50Z")
I want to control which files the repetitions are removed from the ExportToWord.docx file. It seems that they are deleted from the files that appear later, so I would like to control the order in which the files appear, … --- ## [Can you make a rule to pick up segments with specific origin?](https://forum.xbench.net/t/can-you-make-a-rule-to-pick-up-segments-with-specific-origin/1147)
**Author:** [@Jussi](https://forum.xbench.net/u/Jussi)\ **Replies:** 0\ **Last updated:** [May 17, 2024, 8:19am UTC](https://forum.xbench.net/t/can-you-make-a-rule-to-pick-up-segments-with-specific-origin/1147 "2024-05-17T08:19:40Z")
Sometimes it would be important to see if there are segments with MT or NMT origin. Is it possible to write a rule to flag those? --- ## [Show string keys in report](https://forum.xbench.net/t/show-string-keys-in-report/1138)
**Author:** [@edgar\_chen](https://forum.xbench.net/u/edgar_chen)\ **Replies:** 0\ **Last updated:** [April 24, 2024, 4:32am UTC](https://forum.xbench.net/t/show-string-keys-in-report/1138 "2024-04-24T04:32:03Z")
The current report (take xls for example) has filename and segment number in the first column. It would benefit a multi-round QA process to have the segment keys as well. We are facing an issue similar to the one in this… --- ## [“Export QA Results” exported spreadsheet](https://forum.xbench.net/t/export-qa-results-exported-spreadsheet/1122)
**Author:** [@User0312](https://forum.xbench.net/u/User0312)\ **Replies:** 0\ **Last updated:** [March 15, 2024, 7:45pm UTC](https://forum.xbench.net/t/export-qa-results-exported-spreadsheet/1122 "2024-03-15T19:45:49Z")
Hi Support Team, Could you help this question? When click “Export QA Results” and in exported spreadsheet, is there a way to hide regular expression from the yellow bar as indicated in below screenshot? Any help is app… --- ## [Search for NBSPs doesn't work](https://forum.xbench.net/t/search-for-nbsps-doesnt-work/1100)
**Author:** [@Bobbie](https://forum.xbench.net/u/Bobbie)\ **Replies:** 3\ **Last updated:** [February 20, 2024, 1:02pm UTC](https://forum.xbench.net/t/search-for-nbsps-doesnt-work/1100 "2024-02-20T13:02:00Z")
Hello, I’m trying to have a rule to detect cases with NBSPs in the target, but nothing is working. I’m using \\x00a0 (and tried “\<\\x00a0\>” as well) in the target field, with Regular Expression selected. I tried with and… --- ## [Alphanumeric mismatch check ignores certain letters](https://forum.xbench.net/t/alphanumeric-mismatch-check-ignores-certain-letters/1104)
**Author:** [@katya\_a](https://forum.xbench.net/u/katya_a)\ **Replies:** 3\ **Last updated:** [January 29, 2024, 9:52am UTC](https://forum.xbench.net/t/alphanumeric-mismatch-check-ignores-certain-letters/1104 "2024-01-29T09:52:49Z")
Hi! Alphanumeric mismatch check doesn’t catch letter case mismatches with some particular letters (see screenshot below, I marked the mismatches left unnoticed by the check red). It does catch such mismatches with s… --- ## [XBench plug-in for Trados Studio broken in 2022 SR1](https://forum.xbench.net/t/xbench-plug-in-for-trados-studio-broken-in-2022-sr1/1040)
**Author:** [@pnoth](https://forum.xbench.net/u/pnoth)\ **Replies:** 3\ **Last updated:** [February 1, 2024, 3:40pm UTC](https://forum.xbench.net/t/xbench-plug-in-for-trados-studio-broken-in-2022-sr1/1040 "2024-02-01T15:40:05Z")
Dear XBench support, FYI, it seems that the plug-in has stopped working. I installed the SR1 for Studio yesterday and today I could not launch the QA using the icon in Studio (had to launch it using Run QA in XBench in … --- ## [Can be \*.xbpkg file exported from XTM in Xbench 2.9](https://forum.xbench.net/t/can-be-xbpkg-file-exported-from-xtm-in-xbench-2-9/930)
**Author:** [@Paver](https://forum.xbench.net/u/Paver)\ **Replies:** 3\ **Last updated:** [January 23, 2024, 8:41am UTC](https://forum.xbench.net/t/can-be-xbpkg-file-exported-from-xtm-in-xbench-2-9/930 "2024-01-23T08:41:11Z")
Hello, Can be \*.xbpkg file exported from XTM opened in Xbench 2.9? It works with 3.0 version. Or is there any option to change exported file from XTM to \*.xbp which works in 2.9? Thank you, Pavel --- ## [Days of the week](https://forum.xbench.net/t/days-of-the-week/1061)
**Author:** [@Miguel\_RWS](https://forum.xbench.net/u/Miguel_RWS)\ **Replies:** 2\ **Last updated:** [January 22, 2024, 12:42pm UTC](https://forum.xbench.net/t/days-of-the-week/1061 "2024-01-22T12:42:07Z")
Dear Xbench Team, I use this regular expression in Trados Studio and would like to convert in a supportable RegEx for Xbench: Source: \\b(MondayǀTuesdayǀWedensdayǀThursdayǀFridayǀSaturdayǀSunday)\\b Target: \\b(Montagǀ… --- ## [UI address in the sentence](https://forum.xbench.net/t/ui-address-in-the-sentence/998)
**Author:** [@Ming\_Jin](https://forum.xbench.net/u/Ming_Jin)\ **Replies:** 2\ **Last updated:** [January 22, 2024, 11:29am UTC](https://forum.xbench.net/t/ui-address-in-the-sentence/998 "2024-01-22T11:29:58Z")
How to use a checklist to identify phrases like (File - Print - Settings) that are not enclosed in quotation marks at the beginning and end. For example: Please click File - Print - Settings to enter the PDF adjustment … --- ## [Xbench 2.9 shows corrupt Greek characters](https://forum.xbench.net/t/xbench-2-9-shows-corrupt-greek-characters/1106)
**Author:** [@Evdoxia\_Renta](https://forum.xbench.net/u/Evdoxia_Renta)\ **Replies:** 0\ **Last updated:** [January 20, 2024, 7:04pm UTC](https://forum.xbench.net/t/xbench-2-9-shows-corrupt-greek-characters/1106 "2024-01-20T19:04:00Z")
Hi, I just installed Xbench 2.9 and added an sdlxliff (English-Greek). However, all Greek characters appear corrupted (??? µet? ta ???st???e??a, se ???a 46 et??, ? ??µ???). I changed my language and locale settings (Wi… --- ## [Regular expression for detecting "repeated Chinese characters"](https://forum.xbench.net/t/regular-expression-for-detecting-repeated-chinese-characters/1025)
**Author:** [@nari](https://forum.xbench.net/u/nari)\ **Replies:** 5\ **Last updated:** [January 17, 2024, 8:53am UTC](https://forum.xbench.net/t/regular-expression-for-detecting-repeated-chinese-characters/1025 "2024-01-17T08:53:51Z")
Hi, if anyone knows a regular expression that can detect “repeated characters” like the one below (燈燈) in Chinese, I would be grateful if you could let me know. 如果電池過熱，指示燈燈將閃爍紅色。 Thank you! --- ## [Add translation memories or glossaries](https://forum.xbench.net/t/add-translation-memories-or-glossaries/1096)
**Author:** [@takehiro](https://forum.xbench.net/u/takehiro)\ **Replies:** 2\ **Last updated:** [January 8, 2024, 10:03am UTC](https://forum.xbench.net/t/add-translation-memories-or-glossaries/1096 "2024-01-08T10:03:13Z")
I have already imported several translation memories and glossaries. Then I would like to add a new translation memory or a new glossary. Could you let me know how to add them? [Previous page](https://forum.xbench.net/c/technical-support/6.md) [Next page](https://forum.xbench.net/c/technical-support/6.md?page=2)